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All collectionsFrequently Asked Questions (FAQ)πŸ’° Billing & Plans

πŸ’° Billing & Plans

Learn how SkySenders billing works. From understanding pricing based on domains and mailboxes to upgrading, downgrading, managing invoices, and exploring available plans for individuals, teams, and agencies.

1. Is pricing based on the number of domains or mailboxes?
SkySenders charges are based on the number of domains in your plan.

πŸ“… Monthly Subscription:
You pay a monthly fee based on the plan you choose (Starter, Growth, Essentials, or Custom), which determines how many domains and mailboxes you can use.

πŸ“¦ What’s Included:
For every domain you register through SkySenders that covers:

  • Domain registration

  • Dedicated server setup

  • Auto DNS configuration - SPF, DKIM, DMARC and MX records

πŸ’‘ Mailboxes are included with each domain and are not charged separately.

2. Are there any contracts or long-term commitments?
No. SkySenders is fully pay-as-you-go.
You're billed monthly or yearly, and can cancel or switch plans anytime β€” no lock-ins or hidden fees.

3. Can I upgrade or downgrade my plan later?
βœ… Upgrade: You can upgrade anytime from your dashboard.
πŸ”» Downgrade: To downgrade, you'll first need to reduce your domain count to match the limits of the lower plan. Once that’s done, you can downgrade directly from your dashboard.

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