Mailbox Dashboard, DNS Authentication & Health Monitoring

Master the Mailboxes dashboard: track live connection states, verify SPF/DKIM/DMARC/MX DNS records, and diagnose hard vs soft bounce trends.

The Mailboxes dashboard in SkySenders gives you centralized oversight of your email infrastructure, daily sending capacities, real-time DNS authentication health, and bounce diagnostics.


1. Mailboxes Dashboard & Operational Counters

At the top of the Mailboxes screen, live counters track the real-time operational status of your sender fleet:

  • Connected Mailbox: Total sending accounts currently active and authenticated.

  • Warmup Error: Accounts that encountered an issue during automated warmup cycles.

  • Disconnected: Accounts whose password expired or whose OAuth token was revoked, requiring immediate re-authentication.

Filter your fleet by Email keyword, Provider (Outlook, Google, SMTP), Warmup status, or Connection status.


2. Understanding Mailbox Table Columns

  • Name & Email: The sender profile name and full email address.

  • Provider & Tags: Identifies the email service provider with an icon and custom tags.

  • Warmup Status: Shows whether automated warmup is active, paused, or fully completed (e.g. "✓ Warmed Up").

  • Deliverability Rate: A real-time progress bar rating deliverability performance (e.g. 99.41% - Good).

  • Status: Displays live connection status (Connected vs Disconnected).

  • Email Sent / Day: Shows current volume sent today against your configured daily sending limit (e.g. 4 / 30 per day).


3. Detailed Mailbox Overview (Authentication & Reputation)

Clicking into any mailbox opens its dedicated Overview dashboard:

  • DNS Authentication Check: Click Check Status to run a live diagnostic on your email records. SkySenders verifies SPF Status, DKIM Status, DMARC Status, and MX Status with Pass/Fail badges. Passing all four is required for 99%+ deliverability.

  • Campaign Engagement: Displays lifetime Emails Sent, Received replies, and Emails Bounced specifically from this mailbox.

  • Performance Ratings: Real-time Delivery Rate (e.g. 100% Excellent) and Bounced Rate (e.g. 0% Excellent).

  • Mailbox ESP Breakdown: Visualizes the recipient provider distribution (Gmail, Outlook, Zoho, Yahoo, Other) sent through this mailbox.


4. Email Engagement & Bounce Categories

The lower section features time-series engagement graphs and bounce classification:

  • Engagement Graph: Tracks daily spikes across Emails Sent (blue), Replies (green), Hard Bounces (red), and Soft Bounces (orange).

  • Hard vs. Soft Bounces: Hard bounces indicate non-existent addresses or dead domains, while soft bounces represent full recipient inboxes or temporary server blocks. SkySenders isolates these so you can prune invalid leads proactively.

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