Webhooks enable real-time, event-driven data streaming between SkySenders and your external systems. Whenever a prospect replies, a LinkedIn connection is accepted, an email bounces, or an account disconnects, SkySenders instantly pushes an event notification to your destination endpoint.
SkySenders supports two types of webhook integrations:
1. Custom Webhook (HTTP POST): Delivers standard JSON payloads directly to your HTTPS endpoint, API gateway, Zapier, Make, n8n, or CRM (HubSpot, Salesforce, Pipedrive).
2. Slack Webhook: Posts formatted notification cards directly into a designated Slack channel, keeping your sales team alerted to hot leads and disconnected accounts in real time.
For Slack notifications, you must provide a Slack Incoming Webhook URL that has permission to post in your chosen channel:
Step 1: Visit the Slack App Directory: Create a Slack webhook (https://my.slack.com/apps/new/A0F7XDUAZ-incoming-webhooks).
Step 2: Select your Slack workspace and choose the target channel for notifications (e.g. #sales-leads or #outreach-alerts).
Step 3: Click "Add Incoming WebHooks Integration" and copy the generated Webhook URL (format: https://hooks.slack.com/services/...).
Step 4: Return to SkySenders, choose "Slack Webhook" as the Provider Type, and paste the copied URL into the Webhook URL field.
SkySenders provides granular event subscriptions across email engagement, LinkedIn touches, and infrastructure health:
Email Reply: Triggered when an inbound prospect reply is received in your mailbox.
LinkedIn Connection Accepted: Triggered when a prospect accepts your LinkedIn connection invitation.
LinkedIn Reply: Triggered when a lead replies to your message on LinkedIn.
Email Reply Sent: Triggered when an automated or manual reply is sent to a prospect.
Email Sent: Triggered when a campaign sequence email is successfully dispatched.
Email Opened: Triggered when a prospect opens an outreach email.
Email Link Clicked: Triggered when a recipient clicks a tracked URL in an email.
Email Bounced: Triggered when an email delivery fails due to a hard or soft bounce.
Email Unsubscribed: Triggered when a recipient clicks the unsubscribe link or opts out.
Campaign Status Changed: Triggered when a campaign is paused, started, completed, or drafted.
LinkedIn Connection Sent: Triggered when an automated connection request is submitted on LinkedIn.
LinkedIn Message Sent: Triggered when a direct message is sent to a connected LinkedIn lead.
LinkedIn InMail Sent: Triggered when an InMail outreach message is delivered.
Email Disconnected: Critical alert triggered when a Google, Outlook, or SMTP sender mailbox requires re-authentication.
LinkedIn Disconnected: Critical alert triggered when a LinkedIn session cookie or dedicated proxy loses connectivity.
Step 1: In the left navigation, go to Workspace > Developer Options > Webhooks.
Step 2: Click the blue "+ Add Webhook" button in the upper right corner.
Step 3: Choose your Provider Type: select either "Slack Webhook" or "Custom Webhook".
Step 4: Enter a descriptive Name (e.g. "Slack Alert, CRM Push").
Step 5: Enter your destination endpoint in the Webhook URL field.
Step 6: Under "Select Event Types", check the boxes next to the events you want this webhook to capture.
Step 7: Click "Test Webhook" to send a test event payload and verify your server or channel receives it.
Step 8: Click "Save Webhook" to activate real-time event delivery.
Best Practice Tip: We strongly recommend setting up a dedicated Slack alert for Email Disconnected and LinkedIn Disconnected events so your operations team can resolve expired app passwords or proxy issues immediately.
