💳 Managing Subscription Plans, Billing & Outbound Capacity

Monitor outbound capacity meters, update credit card payment details, manage billing addresses, and upgrade plans.

Manage your subscription plan, monitor monthly outbound capacity, update billing addresses, and configure credit card payment details in SkySenders.


Plan Details & Outbound Capacity

The Plan Details section gives you real-time visibility into your outbound sending tier:

  • Plan Selected: Displays your active plan tier (e.g. "Growth", "Pro", or "Enterprise").

  • Next Billing Date: The date your subscription automatically renews for the subsequent billing cycle.

  • Recurring Type: Indicates whether your account operates on a Monthly or Annual commitment.

  • Outbound Capacity Meter: Tracks your cumulative outbound email and LinkedIn message dispatch for the current billing cycle (e.g. "30 / 1,000,000 this month"). The progress bar and counter automatically reset on your monthly billing date.

  • Change Plan: Click "Change Plan" to upgrade your outbound volume capacity or switch between billing commitments.

  • Manage Subscription: Access your Stripe customer billing portal to download official VAT/GST invoices and view payment history.

Billing Address & Payment Methods

  • Billing Address: Company legal entity name, corporate address, postal code, and country used on tax receipts.

  • Card Info: Displays the primary payment card on file (e.g. "Credit Card Ending 4242", Expiry date).

  • Update Payment Details: Click the blue "Update Payment Details" button to add a new credit card, update expiration dates, or change the default payment method.

Canceling Your Subscription

If you wish to terminate or pause your SkySenders outbound subscription:

  • Cancellation Policy: Canceling stops all future automated renewals while preserving full access to your mailboxes, campaigns, and contacts until the end of your current paid billing period.

  • Proceed with Cancellation: Click the red "Proceed with Cancellation" button under Manage your subscription to confirm cancellation.

  • Reactivation: You can reactivate your account anytime to instantly resume campaigns without losing configured domains, warmup scores, or contact lists.


Deliverability Note: Keep your outbound capacity safely above your daily campaign sending targets to prevent sequences from pausing mid-flight when monthly limits are approached.

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